Contact

For Parts & Servicing, please contact our Commercial Contracting Division

G.James employs an industry equipped dedicated service technician to guarantee that specialist service and maintenance back up is there if you require it. Our service technician completes work under our written warranty or charged out service calls - including repair and/or replacement of hardware (eg. rollers, handles, locks etc.) and/or aluminium components (eg. rails, thresholds, framing, tracks, etc)

Please contact our Commercial Contracting Division:

By phone : (07) 3877 2855
By email : commercial_service@gjames.com.au
Please mark attention "Service Request".

Cost

Unless covered under warranty, all service calls will incur an initial $180 call-out fee which covers the first 30 mins. If required, additional labour will be charged at $130/hr (per man). These rates are exclusive of any materials or parts which will be additional to any labour charge.

The person requesting the work must be the person responsible for paying the invoice. G.James will not accept any instructions from a third party (eg. a tenant requesting work to be done on behalf of the landlord).
Parts & Service